Refunds and Exchanges

After a refund has been approved, the refund process requires 7 - 15 working days. 

Refunds are processed. 

Items deemed non refundable are such :

Damaged goods 

Stretched, used, worn, altered/tailored, Lingerie/underwear, used shoes,used bags. 

These above items will be rejected and you will be liable to collect or pay the courier cost to get the goods from our warehouse, if not retrieved within 6 months, the items will be discarded. 

More than 7 working days.

Our team quality inspects all items and clothing before dispatch.

We hope to make your shopping experience great! 🎀